Greater Fairfield Count CMLS
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About Us

Greater Fairfield County CMLS provides participating brokers and agents with fast, accurate and reliable access to the information services and resources that make our property market function efficiently and effectively for the benefit of buyers and sellers. Serving more than 7,500 REALTORS® in Greater Fairfield County Connecticut, Greater Fairfield County CMLS’s mission is to develop and deliver excellence in the technologies, data resources, programs and policies that support our subscribers in the performance of professional real estate practice. Learn More
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Contact

101 Merritt 7 Corporate Park Suite 23
Norwalk, CT 06851-6216

Toll Free: 800.474.0101 (from CT only)

Fax: 203.840.6678

Toll Free Fax: 866.285.4481

Monday – Friday: 8:30am - 6:00pm
Saturday: 9:00am - 2:00pm

› Send Us an Email about our New Website

You are not using the Internet Explorer browser. The GFC CMLS applications are only compatible with Internet Explorer.

After Hours Support

We are currently closed. For after hours support please call FNIS:
FNIS Logo

 
Monday-Friday 7:00am-9:00pm
Saturday 10:00am-4:00pm
Sunday 12:00noon-4:00pm
(800) 347-6367
 
 
 
 

KIM Voice Phone #:1-888-968-4032

SUPRA Tech Support Phone #:1-877-699-6787
6am - 7pm
Supra Website:
www.supraekey.com







Welcome To The Greater Fairfield County CMLS

Holiday Hours.

The GFC CMLS will close at 5pm today and will be closed Friday July 3rd and Saturday, July 4th in observance of Independence Day. Normal business hours will resume on Monday, July 6th.

The Fidelity Support call center will be closed Friday, July 3rd.  Normal support hours will resume on Saturday, July 4th.

For support please call: 1.800.347.6367

Saturday-10am-4pm and Sunday Noon-4pm

(Posted on 7/2/2009 3:36:51 PM )

REX Basic Class added.

We have added a REX Basic class on Saturday, July 11th 2009.
You can sign up for it under Class Offerings in the menu on the right.
If you are already signed up for a class, you can switch to this one, just be sure to cancel your original class!

(Posted on 7/2/2009 3:33:25 PM )

Internet Explorer 8

Microsoft released the latest version of their new web browser, Internet Explorer 8 as a Windows High-priority update.

Fidelity is in the process of testing it for compatibility with RE/Xplorer and Paragon.  Once it is compatible, we will post a message on our website, at which point it will be OK to download it. 

Until then, please do not install any version of Internet Explorer 8, as your GFC CMLS programs will not work properly with it yet.

If you have already installed IE. 8, please call your GFC CMLS Technical department for help uninstalling it.

(Posted on 7/1/2009 8:27:17 AM )

Introducing MLS Data Checker

As part of our continuing effort to improve on the already high level of data accuracy provided to both you, our members and the public, on June 25th, the GFC CMLS will be replacing our current Listing Checker program, with a new, more dynamic program custom designed specifically for our MLS system.  The MLS Data Checker program, provided by MarketLinx, will continually check our listing inventory for accuracy and rules compliance ensuring the information you share with your buyers and sellers is as accurate as possible.

Click here to read the full announcement

(Posted on 7/1/2009 8:27:00 AM )

Adjustment to "Direct Waterfront" field

When we added the “Direct Waterfront” field on May 21, 2009, we retroactively designated any residential listing that had any of the following characters in the “Waterfront Description” field: A, B, C, D, E, F, G, J, K, L, N, or P as “Direct Waterfront=Y”.    According to the GFC CMLS Rules and Regulations, a property only qualifies to be designated as “Direct Waterfront” if it directly physically abuts a body of water.  After monitoring “Direct Waterfront” field for the past few weeks, we have seen that most of these converted listings should not be designated as being  “Direct Waterfront”. 

Consequently, we have made the following correction:  for any listing that was entered into the MLS prior to May 22, 2009, unless there is a P (which stands for “Direct Waterfront”) in its “Waterfront Description” field, we  have  reset the “Direct Waterfront” field to N.   Please check all of your listings to be sure its “Direct Waterfront” designation is correct.  If your listing is designated as  “Direct Waterfront=N” and it directly physically abuts a body of water, it is your responsibility to modify the listing and set the Direct Waterfront field to Y.

(Posted on 7/1/2009 8:26:43 AM )

Welcome New Members

The Greater Fairfield County CMLS welcomes Thomas Sullivan , one of our new members from June .
Click here for a list of other new members from June .

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Please call the GFC CMLS before clicking for support

What our members are saying about us.


05/08/2009

Dear Janis, Thank you very much for you kind thoughts. I would like to thank everyone at GFC CMLS for their unfailing help and support during my membership. Very best wishes, Paul.


03/28/2009

Norman was very helpful


03/28/2009

Always pleasant experience and so helpfull to be able to call CMLS technician and get a problem resolved.


03/27/2009

Thanks for the service. everyone in the office was complaining about the problem with the default printer - one call and problem was solved.


03/27/2009

I am always happy with the service I receive when I call.


03/27/2009

My experience was fabulous, she was patient and we were able to proceed with our project thanks to her


03/27/2009

The MLS computer ran into a problem that affected the loading of jpgs onto a new office listing. Rob explained the situation, monitored it for me and it was resolved by this morning. thank you!


03/27/2009

very quick and efficient (and nice!!)


03/27/2009

I was pleasantly relieved for their help. Thanks.


03/27/2009

nevewr rec'd answer as to why the system(s) 4 seprate computers on differnt networks would not save the listing - was eventually entered by your receptionist


03/26/2009

Robin was excellent. She did a great job!!! she has lots of patience. Thank you so much. Elena


03/26/2009

As always, you guys fixed the problem perfectly & quickly.


03/25/2009

Great experience. Quickly solved in a friendly and professional manner.


03/25/2009

Communicating problem & looked at instantly was very helpful.


03/25/2009

Chris is excellent. Very nice to speak to and takes his time. Thanks Chris!


03/25/2009

Tech staff are always incredibly helpful....keep up the good work!


03/24/2009

norman is a genius!!!!


03/24/2009

Norm was exceptional


03/24/2009

CMLS data input process is not very user friendly - do not have dropdown menus for lots of fields


03/23/2009

Robin was great, thank you!


03/21/2009

This was my first call to CMLS as a new member. I was very impressed! Keep up the good work!


03/20/2009

Chris was great. He was able to get me up and running in no time. Thank you


03/19/2009

Thank you Robin for fast,concise answers!


03/19/2009

Chris was wonderful, as are all your tech support people. Veery pleasant & Professional.


03/19/2009

I couldn't have fixed my problem without her knowledge.


03/19/2009

Great Job


03/19/2009

Thank you very much


03/19/2009

Wonderful service


03/19/2009

Publish should be changed to send e-mail


03/19/2009

Robin, the technician was very kind and helpful.


03/18/2009

Great service!


03/18/2009

Robin was the best!


03/18/2009

always great experience. thanks!


03/18/2009

Terriffic tech support!


03/18/2009

Great Service. Thank You.


03/18/2009

God Bless Chris , He is Great


03/18/2009

Rob and Normam, as usual were professional- They fixed the virus/worm and my tower was ready withing 24 hrs of bringing it in - Jay Kotlen, Coldwell Banker - Trumbull


03/18/2009

Norman was helpful and Robin is the greatest!


03/18/2009

Thank you, Norman and thank you Robert I am very happy with your help.


03/17/2009

Very quick, went the extra mile.


03/17/2009

The person who helped me was very efficient and effectively handled my problem and was very pleasant. A+ service was provided to me by this individual.


03/17/2009

Robbin rocks! I guess that makes her a rockin' robin, although she's probably not old enough to remember that song.


03/17/2009

VERY NICE REPRESENTATIVE FOR CMLS


03/17/2009

As usual most courteous service from your staff. Bravo to all of you


03/17/2009

Thank you Robin for fast,concise answers!


03/16/2009

Thursa was extremely helpful in resolving not only the issue I called about, but proactively addressed issues that further enhanced my system. Great value added service.


03/14/2009

I love your service and am always appreciative of the help I receive and knowing you are their to call. Please never give up the service. Thank you, Marilyn


03/13/2009

She was terrific!! Thanks!!


03/13/2009

Robin was patient, knowledgeable and courtious


03/13/2009

It was done very quickly that was great !!!


03/12/2009

Always a pleasure working with Rob


03/11/2009

Robin and Shawn were helpful and efficient.


03/11/2009

Norman K knows his movies. Especially the Hitchcock classics.


03/10/2009

Robin was great & able to weed through my confusing explanations of my problem and offer some solution.


03/10/2009

Very patient and professional gentleman. We needed to update some language which he did for me.


03/10/2009

He also told me how to solve this same problem with my other computers. Great information!!


03/09/2009

Robin, Thanks for your help, much appreciated


03/09/2009

Norman was great..I love the remote takeover to fix the problem. Thanks. Pat


03/09/2009

Wonderful support.


03/08/2009

I spoke with Robin and then later with Rob after he did a complete reinstall. Both Robin and Rob were extremely helpful, patient, and knoledgeable. Thank you


03/07/2009

This and vanguard (investment) are the only 2 places in my life that have "always" given excellent customer service.


03/07/2009

Very good service.


03/07/2009

CHRIS WAS GREAT. HE WAS VERY HELPFUL AND HAD ME UP AND RUNNING IN NO TIME. THANKS AGAIN.


03/07/2009

Great!!


03/07/2009

Chris was a great help, very friendly and easy to follow. Thanks for all your help.


03/07/2009

EVERYONE THERE HAS ALWAYS BEEN PROFESSIONAL, MORE THAN GRACIOUS, HELPFUL AND IN THE 15-20 YEARS THAT I HAVE BEEN AN AGENT, I HAVE NOTHING BUT WONDERFUL THINGS TO SAY...NORMA JEAN


03/06/2009

Staff at CMLS is extremely knowledgeable, helpful, patient, and friendly. They have a work ethic like mine... very tenacious and determined... they don't give up until the problem is solved. Very valuable commodity in today's world :) Lisa Marino


03/06/2009

Thanks you for always being there for us! It is a pleasure doing business with you! :-) Gigi


03/05/2009

Technician (Robert) was very positive and a pleasure to deal with. Extremely efficient


03/05/2009

Robert Mitchell called me to let me know he was working on the computer. I had dropped it off several days before it was to be looked at, but he was already working on it. He called again after completing the job to let me know what he had done and make a recommendation as to how to get it run more quickly. The computer was ready to be picked up even before the date it was supposed to be worked on. Another great job by the CMLS technicians!


03/04/2009

Norman was excellent


03/04/2009

Robin and Patty are the best-always very courteous and helpful-thank you!


03/04/2009

I was extremely pleased and value the expertise of your technician Chris.


03/04/2009

This survey is a little long, and it would be nice if I didn't have to enter in my name, ID#, phone#, and email address. But tech support at MLS is always great. Thank you.


03/03/2009

Robert Mitchells was very professional, and helped me solve the problem. He was extremely knowledgeable and courteous. Thank you so much.


03/03/2009

Excellent!


03/03/2009

nice guy, didn't make me feel inadequate when it comes to computers ....though i may be


03/03/2009

Chris was fantastic. Very nice and very helpful. A real keeper!


03/01/2009

Without the support of your technicians, I would be helpless in trying to solve some of my computer problems


03/01/2009

Very Fast Service...Thanks!!


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